Elkhart, IN, (September 6, 2013) –Elkhart Brass, a global leader in innovative firefighting and fire protection equipment, is joining forces with Darch Fire Incorporated, a premier supplier and service provider for first response equipment and apparatuses, to offer a comprehensive customer support solution for the municipal fire industry in Canada.
“Elkhart Brass is dedicated to enhancing its overall customer service experience,” said Eric Combs, Elkhart Brass marketing director. “By partnering with Darch Fire, together we can exceed customer needs by extending the availability of our robust product line coupled with leading customer service support.”
Darch Fire, based in Ontario, Canada, offers an all-inclusive support solution for Ontario and Manitoba, which includes a highly trained and certified sales and service team that will provide premium support for new apparatus spec’ing, access to Elkhart Brass’ extensive loose equipment product line, and full service and maintenance offerings, including onsite support.
‘We look forward to reintroducing Elkhart products into the Ontario - Manitoba markets,” said John Darch, dealer principal of Darch Fire. “After a recent tour of their Elkhart, Indiana facility, we believe our customers will benefit from the innovation and quality that a family owned worldwide business leader can offer our clients.”